1. Introduction:
We at Mccabeknitwear take immense pride in the quality and craftsmanship of our products. Your satisfaction is our top priority. If for any reason you’re not completely satisfied with your purchase, our refund and return policy is designed to help.
2. Return Period:
You can return any item purchased from Mccabeknitwear within 30 days of the delivery date.
3. Conditions for Return:
- The item must be unused, in the same condition you received it, and in its original packaging.
- Proof of purchase must be provided.
4. Exceptions:
Please note, items on sale or discounted cannot be returned unless they are defective.
5. Refunds:
Once we receive your item, it will be inspected. If your return is approved, we will initiate a refund to your original method of payment. The refund process may take up to 10 business days, depending on your bank’s policies.
6. Exchanges:
If you wish to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the desired item.
7. Return Shipping:
You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
8. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will replace the item at no additional cost to you.
9. Contact:
If you have any questions regarding our return and refund policy, please contact our customer service team. We’re here to assist you.
10. Changes to the Refund and Return Policy:
Mccabeknitwear reserves the right to modify this policy at any time. Any changes will be effective immediately upon posting on our website.